Request Account & Data Deletion

You can request permanent deletion of your Connect369 account and the personal data associated with it at any time. This includes your profile details, saved numbers history, and API credentials. Some records — such as transaction and order history — may be retained for a limited period where required for fraud prevention, tax, or legal compliance, even after your account is deleted.

Email support@connect369.store from the email address on your account, with the subject line "Account Deletion Request". We verify the request matches the account owner before processing.

Once verified, we process deletion requests within 30 days. Your wallet must have a zero balance and no pending orders before deletion — if you have an active balance, we'll ask whether you'd like it used, forfeited, or (if paid via a traceable method) refunded per our Refund Policy before we proceed.